At Solitude Travel, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you use our services:
- Name, email address, phone number, and mailing address
- Passport details and visa information for travel arrangements
- Payment information (e.g., credit card details)
- Medical or dietary information (if required for specific trips)
1.2 Non-Personal Information
We also collect non-identifiable information such as:
- Browser type, operating system, and device type
- IP address and geographic location
- Usage data and browsing behavior
2. How We Use Your Information
2.1 To Provide Services
- Process bookings and reservations
- Arrange travel plans, including flights, accommodations, and tours
- Communicate updates, confirmations, and customer support
2.2 For Marketing
- Send newsletters, promotional offers, and updates (with your consent)
- Personalize your experience on our website
2.3 For Legal and Security Purposes
- Prevent fraud, unauthorized access, or misuse of our services
- Comply with applicable laws and regulations
3. How We Share Your Information
We do not sell your personal information. However, we may share it with:
3.1 Third-Party Service Providers
- Airlines, hotels, and local tour operators to fulfill your travel arrangements
- Payment processors to handle transactions securely
3.2 Legal Obligations
- Government authorities or regulatory bodies as required by law
3.3 Business Transfers
- In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
4. How We Protect Your Information
We implement industry-standard security measures to safeguard your data, including:
- Encryption of sensitive information (e.g., payment details)
- Secure access controls to prevent unauthorized access
- Regular monitoring and updates to our security protocols
Despite these measures, no online system is entirely secure, and we cannot guarantee the absolute security of your data.
5. Your Privacy Choices
5.1 Access and Update
You may request access to or corrections of your personal data by contacting us directly.
5.2 Marketing Preferences
You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us.
5.3 Data Deletion
You may request the deletion of your personal data, subject to legal and contractual obligations.
6. Use of Cookies
Our website uses cookies to enhance your experience. These small data files are stored on your device and help us:
- Analyze website traffic and usage
- Remember your preferences and improve functionality
You can manage or disable cookies in your browser settings. Note that disabling cookies may limit your access to certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of any external sites you visit.
8. Children’s Privacy
Solitude Travel does not knowingly collect personal information from children under the age of 16 without parental consent. If we discover that we have inadvertently collected such data, we will delete it promptly.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Solitude Travel
Email: Boudha, Kathmandu, Nepal
Phone: +977 9851001672
Website: www.solitudetravel.com
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting Solitude Travel with your information!